Effective Date: 01 April 2025
Introduction
At Journeys Corporate, we prioritise the privacy and protection of our clients’ personal and business-related information. This Privacy Policy outlines the types of information we collect, how we use it, and the safeguards we implement to ensure your data remains secure. By using our corporate travel services, you agree to the practices described in this policy.
Information We Collect
We may collect the following categories of information:
- Personal Information: Names, contact details, ID or passport numbers, and travel preferences necessary for business travel arrangements.
- Corporate Information: Company names, VAT numbers, billing addresses, and travel policy guidelines.
- Payment Information: Credit card or EFT payment details, securely processed for invoicing and transaction purposes.
- Communication Records: Email communications, queries, feedback, and support requests.
- Technical Data: Website usage statistics, IP addresses, browser types, and cookies to enhance your online experience.
How We Use Your Information
We use your data to:
- Manage and coordinate business travel bookings and related services.
- Communicate with clients and provide support.
- Customise offerings based on your organisation’s travel needs and preferences.
- Send service updates or relevant offers (with your consent).
- Meet legal and contractual obligations, including accounting and compliance requirements.
Sharing Your Information
We may share your information with trusted service providers:
- Airlines, hotels, and ground transport providers to fulfil your bookings.
- Payment service providers for secure transactions.
- Legal or regulatory authorities where required by law or to protect your company’s interests and our own.
We do not sell or rent your personal or corporate data to third parties.
Data Security
We apply robust technical and organisational controls to protect your data from unauthorised access, alteration, or misuse, including:
- Secure cloud platforms with restricted access.
- Encrypted communication channels (SSL/TLS).
- Staff training and access control protocols.
Your Rights
You have the right to:
- Request access to your personal information.
- Correct or update inaccurate data.
- Withdraw marketing consent at any time.
- Request the deletion of your data (subject to legal retention policies).
Cookies and Tracking
Our website uses cookies to enhance functionality and performance. Cookies help us understand browsing behaviour and optimise our digital platforms. You may adjust cookie settings in your browser preferences.
Third-Party Links
Our website may include links to external websites. Journeys Corporate is not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before engaging with them.
Policy Updates
We may amend this Privacy Policy as needed. Any updates will be posted on our website. Continued use of our services after changes are made constitutes acceptance of the updated terms.
Contact Us
For questions, feedback, or data-related inquiries, please contact:
Journeys Corporate
Panorama Office Park,
Unit 9, Ground Floor,
971 Kudu Street,
Allens Nek,
1709
Tel: 078 842 5153
Email: admin@journeyscorporate.co.za
Website: www.journeyscorporate.co.za